Considering that cleaning evokes manual job, we generally relate it with things like cloth, brush, or a mop. You might ask how to relate a manual job like cleaning to the modern world of technology like IT and software, and this is where cleaning companies have to learn about in order to improve their kinds of services.
Question may arise if these new technologies like software and IT would be of use to an office cleaning company that giving manual services. Note that we are now in a very competitive market place, and for any business for that matter, including those offering cleaning which is manual labor, a good level of understanding of software and IT will be an advantage.
When running a cleaning company, it would involve several manpower and challenges in being up to date with some registration, which in this case, a business cannot avoid the necessity of being able to access new technologies like IT and software to get data immediately.
An important area that a cleaning company should have is a CRM or customer relationship manager program, which would mainly function to make them access customer details or prospects, such as contact numbers, addresses, areas that need cleaning, the frequency that these areas have to be cleaned, and so on. Once the CRM is set, another similar program should be present in order to organize and gather all the information in order to hire cleaners.
While you have the CRM systems working, you will still need some payroll software to work out wages as you pay your staff, plus you need to be well informed of the various changes in legislation. However, in order to avoid the possibility of duplicating information, some companies would use the payroll software as their CRM where all the necessary information about the office cleaners they hired are readily available especially when it comes to paying them.
Having these systems in place, office cleaning companies can very well start their business with being organized and up to date with the convenience that new technologies of today can offer. Note that there are also some admin software tools that your company would need in dealing with other matters of the business.
Another system that many cleaning companies are now adopting is an accounting software that will help a business understand its status financial and cash flow wise, which in the end makes the company a sound one. With this system, you will be able to create invoices so that you will be paid, can keep track of the payments you made to your supplier, and others. In order to minimize your set up costs in your cleaning company, it is advisable that you take time in reviewing your choices to the various systems offered.